Shipping & Returns

Oh la la yes, we ship worldwide!

Delivery 

Free shipping for all orders over $100, Australia and New-Zealand wide.
Free shipping for all orders over $150, worldwide.
N
Prices at check-out are in AU$ and all deliveries are made via Australia Post.
Fees are directly calculated at check-out according to the country and city of destination. Dispatch and delivery are within 2-5 business days of placing order for Australia and within 7-15 days for international orders. 
Once your order has been shipped, you will receive an email with an Australia Post Tracking Number if you choose a tracked or registered shipping.
Please note:
* International orders may incur an additional customs duties/tax fee payable by the receiver depending on your destination. 
** Air mail shipping method is the cheaper option however no tracking is available.
n

Returns and Exchanges

You can return/exchange all products ordered on meilieaime.com.au within 30 days following the delivery date. Return/exchange charges are to be paid by the customer.

To be eligible for a return/exchange, your item(s) must be unused and in the same condition that you received it. It must also be in the original packaging.

If you wish to return/exchange any item(s) simply fill the form enclosed in the parcel and return all to the address indicated on the form. We kindly ask you to use a traceable postage service when sending all returns.

Once the goods have been received by us, you will receive an email confirmation. In case of a return only, a refund will be processed within 10-14 business days.

In case of an exchange, we will send the replacement item(s) to you free of charge. Please contact us first to make sure we have the wanted replacement in stock.

For any delivery, return and exchange enquiries please contact our customer service at info@meilieaime.com.au We will try our best to respond within 24 hours.  

Thank you for shopping with us!

 

Pssstt... Vous n'êtes pas sûre de tout bien comprendre les conditions d'échanges et de retours en anglais?! N'hésitez pas à nous contacter et nous vous les enverrons en français ;)

A très bientôt !